How to process a refund Access the payment section, select the transaction for a refund, and complete the refund process. Follow the steps in the video below to process a refund on our platform. Related articles Navigating the Pay-In tab on Yaspa's dashboard Understanding transaction details on the Yaspa dashboard Navigating the 'Confirmed bank accounts' tab on the Yaspa admin dashboard Navigating the 'Payouts' tab on the Yaspa Dashboard