--- title: Why was my transaction declined? description: Details of why a Yaspa transaction may be declined. --- [Skip to content](https://support.yaspa.com/why-was-my-transaction-declined#main-content) English Show submenu for translations [![yaspa logo text](https://support.yaspa.com/hs-fs/hubfs/hubspot-yaspa-logo.png?width=150&height=67&name=hubspot-yaspa-logo.png)](https://support.yaspa.com/) - [Home](https://support.yaspa.com/) - [About](https://www.yaspa.com/about/) - [Blog](https://www.yaspa.com/blog/) - [Contact](https://www.yaspa.com/contact/) Open main navigation Close main navigation - [Home](https://support.yaspa.com/) - [About](https://www.yaspa.com/about/) - [Blog](https://www.yaspa.com/blog/) - [Contact](https://www.yaspa.com/contact/) - English Show submenu for translations - [Return to yaspa.com](https://www.yaspa.com/) [Return to yaspa.com](https://www.yaspa.com/) What can we help you with? - There are no suggestions because the search field is empty. 1. [Yaspa help centre](https://support.yaspa.com/) 2. [User FAQs (USA)](https://support.yaspa.com/user-faqs-usa) # Why was my transaction declined? Yaspa and its banking partners will decline transactions that are assessed to be high risk. If you believe your transaction has been declined in error, please contact Yaspa at [techsupport-us@yaspa.com](mailto:techsupport-us@yaspa.com) for assistance. - [About Yaspa](https://support.yaspa.com/about-yaspa) - [User FAQs (UK & Europe)](https://support.yaspa.com/user-faqs-uk-europe) - [User FAQs (USA)](https://support.yaspa.com/user-faqs-usa) - [Country-specific information](https://support.yaspa.com/country-specific-information) - [Business FAQs](https://support.yaspa.com/business-faqs) - [Key concepts](https://support.yaspa.com/key-concepts) - [Getting started](https://support.yaspa.com/getting-started) - [The onboarding process](https://support.yaspa.com/the-onboarding-process) - [Integrating with Yaspa](https://support.yaspa.com/integrating-with-yaspa) - [Using the dashboard](https://support.yaspa.com/using-the-dashboard) - [Complaints](https://support.yaspa.com/complaints) - [Home](https://support.yaspa.com/) - [About](https://www.yaspa.com/about/) - [Blog](https://www.yaspa.com/blog/) - [Contact](https://www.yaspa.com/contact/) [![yaspa logo](https://support.yaspa.com/hs-fs/hubfs/website-claw-favicon-4.png?width=30&height=30&name=website-claw-favicon-4.png "yaspa logo")](https://www.yaspa.com/) Yaspa is a registered trademark of Yaspa Limited. All rights reserved. © 2026 Yaspa Limited. Yaspa Limited is a company registered in England and Wales (number 09902175), and regulated by the Financial Conduct Authority as a payment institution (reference number 826720).