Explaining Yaspa's user journeys

Yaspa provides a range of adaptable payment journeys that stay consistent across your mobile, web and app environments to keep your payments fast and simple - and conversion rates high.

Web desktop

The easiest way for customers to approve payments is in their mobile banking app.

We recommend using the QRCodeJourney. Here we use QR codes to seamlessly hand customers off to their mobile banking app to approve transactions. This is fast and easy. We can also hand off using an email, if your customers aren’t as familiar with QR codes.

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Mobile

The desktop journey should be used together with the mobile NonEmailJourney so your customers have the best experience no matter what device they use your website on. 
The NonEmailJourney journey hands users off directly to their banking app by redirecting to it. This is the fastest experience possible. 

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SMS/chat/phone


If your customer touchpoints don't have a traditional front end, use our no-integration payment link option. This lets you generate a unique payment link (via our API or the dashboard)which you can send to customers via any channel.

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