--- title: What information is shown on our bank statement? description: When you receive a payment from a customer, you will see their account name and the payment reference. --- [Skip to content](https://support.yaspa.com/information-shown-on-our-bank-statement#main-content) English Show submenu for translations [![yaspa logo text](https://support.yaspa.com/hs-fs/hubfs/hubspot-yaspa-logo.png?width=150&height=67&name=hubspot-yaspa-logo.png)](https://support.yaspa.com/) - [Home](https://support.yaspa.com/) - [About](https://www.yaspa.com/about/) - [Blog](https://www.yaspa.com/blog/) - [Contact](https://www.yaspa.com/contact/) Open main navigation Close main navigation - [Home](https://support.yaspa.com/) - [About](https://www.yaspa.com/about/) - [Blog](https://www.yaspa.com/blog/) - [Contact](https://www.yaspa.com/contact/) - English Show submenu for translations - [Return to yaspa.com](https://www.yaspa.com/) [Return to yaspa.com](https://www.yaspa.com/) What can we help you with? - There are no suggestions because the search field is empty. 1. [Yaspa help centre](https://support.yaspa.com/) 2. [Business FAQs](https://support.yaspa.com/business-faqs) # What information is shown on our bank statement? ## When you receive a payment from a customer, you will see their account name and the payment reference. Since payments with Yaspa are made using existing banking infrastructure, you will see all the same information you get with a traditional bank transfer. ### **You (the recipient) will see:** - The account holder's name (e.g. 'J Smith') - The payment reference, which you can set (e.g. 2343DDD) ### **The payer (your customer) will see** - The account name they are paying (For example 'Diamond Trading Ltd) - The payment reference, which you can set (e.g. 2343DDD) Payment references can be standard across all payments, or unique to each individual transaction. ### Related Articles - [What data do you get as a partner when a customer deposits with Yaspa](https://support.yaspa.com/data-you-get-as-a-partner-when-customer-deposits) - [How do I keep my Yaspa account secure?](https://support.yaspa.com/keeping-your-account-secure) - [About Yaspa](https://support.yaspa.com/about-yaspa) - [User FAQs (UK & Europe)](https://support.yaspa.com/user-faqs-uk-europe) - [User FAQs (USA)](https://support.yaspa.com/user-faqs-usa) - [Country-specific information](https://support.yaspa.com/country-specific-information) - [Business FAQs](https://support.yaspa.com/business-faqs) - [Key concepts](https://support.yaspa.com/key-concepts) - [Getting started](https://support.yaspa.com/getting-started) - [The onboarding process](https://support.yaspa.com/the-onboarding-process) - [Integrating with Yaspa](https://support.yaspa.com/integrating-with-yaspa) - [Using the dashboard](https://support.yaspa.com/using-the-dashboard) - [Complaints](https://support.yaspa.com/complaints) - [Home](https://support.yaspa.com/) - [About](https://www.yaspa.com/about/) - [Blog](https://www.yaspa.com/blog/) - [Contact](https://www.yaspa.com/contact/) [![yaspa logo](https://support.yaspa.com/hs-fs/hubfs/website-claw-favicon-4.png?width=30&height=30&name=website-claw-favicon-4.png "yaspa logo")](https://www.yaspa.com/) Yaspa is a registered trademark of Yaspa Limited. All rights reserved. © 2026 Yaspa Limited. Yaspa Limited is a company registered in England and Wales (number 09902175), and regulated by the Financial Conduct Authority as a payment institution (reference number 826720).